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VoIP: Is It Ready For Business?
By Larry Hendrick | November 13, 2005
In this brief post at Business Week (there is more than I highlighted here), Olga mentions some of the problems associated with VoIP service. Being in the technology business, I am frequently asked about VoIP by our business customers.
They think it might be a way to reduce costs, but I continue to think this is a highly overrated service and has a long way to go to be usable in a business setting. Businesses have to have reliable telephone service and this Business Week blog post points out the unreliable nature of this technology at this point.
I don’t even want the service at my house. When I pick up the phone, it must work, whether I calling a customer or calling my Mom. I would not put up with this type of service. Even cell service is to iffy for me to depend on it for my full time telephone connections. Mine won’t work inside my house, even with 3 bars of signal strength. VoIP is still a toy for geeks to play with and by the time all the problems are worked out, the replacement technology will be emerging.
Have You Experienced VoIP’s Glaring Glitches?
When I’d recently tested eight different VoIP services, I was amazed by the number of glitches I encountered. Several services were down — meaning that users couldn’t make or receive calls — for several hours during my trial. Several services’ Web sites were down multiple times. Many companies’ internal databases seemed to be in the state of having just crashed, so when I called the VoIP companies’ 411 information services, the operators couldn’t help me.
Topics: Business, Technology, VoIP |
November 17th, 2005 at 1:32 pm
I’m sorry that some have experienced glitches with their VoIP servers. I am a sales representative as well as a coustomer of IGONET VoIP. I have used my phone (no special phone required) with VoIP and have had nothing but very clear transmition. People that I have called say the signal is very clear and no static etc. The service is inexpensive ($29.95 per mo.) and has unlimited calling in the U.S. and Canada, plus 20 other countries. The rest of the world is very inexpensive per minute. An example is China; 4 cents per minute. I would be happy to explain it further to anyone that is interested. My web site- http://www.igonet.net/signal
Kevin.
November 17th, 2005 at 4:03 pm
Kevin, I approved this comment, even though it is more of a commercial than a rebuttal of anything I said. I work for a DSL provider and have fabulous service, but the VoIP providers service goes down, even when our DSL is up, and most is the same reason that Olga mentioned in her article.
November 29th, 2005 at 11:46 pm
Dear friends,
VoIP is new but it’s a proven Money saver for the family and especially for businesses. Instead of making useless comments, I would refer all readers to “VoIP FOR DUMMIES” ISBN 0-7645-8843-5
It answers all the questions about voip, also, if and and when you visit my site, I have a virtual customer service rep to answer some of your questions relating to VoIP.
There you’ll have access to VoIP Providers, reviews and news, but for now here is access VoIP news for education purposes:
http://voipreview.biz/news.all.aspx?lpid=3cbfb22d-3883-4d8a-af28-ea285814
How the internet killed the phone business
http://www.provenmedias.com/voip_news.html
Here’s Research Link from FCC or visit the Consumer Fact Sheet - http://www.fcc.gov/voip
or http://www.fcc.gov/cgb/consumerfacts/voip.pdf