It’s time once again for another episode of Motivation on the Run. This is the beginning of a new series looking at leadership traits or qualities that I don’t see discussed much. On the cast, I cover the list I made and the additions from Phil Gerbyshak, making a total of fifteen qualities.
This week covers probably one of the most overlooked qualities of effective leadership
This week, the trait I don’t see discussed much is not on the original list of fifteen, but it is probably one of the most overlooked qualities of effective leadership, as I see it today. What is that quality? Patience! Yes, you read right.
I talk about the signs and how to overcome impatience in the move toward more effective leadership. This is a subject near and dear to my heart, because I can be so impatient, and not realize it until it is too late.
I think you will enjoy this episode and gain a few insights into effective leadership. For the score keepers, this is #80.
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[tags]motivational podcast, effective leadership, leadership, management, patience, Phil Gerbyshak[/tags]
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4 responses so far ↓
1 Dave J. (64 comments.) // Mar 12, 2007 at 7:57 am
Thanks for the show. As you discussed impatient listening, it aided in my pondering of the use of ‘um’ as a tool in conversing.
And it reminded me of a blog-post that I think was by Kathy Sierra, although I can’t find it. She suggested responding to other people with the phrase “I see”. It does two things: it acknowledges that you were listening, then it sets you up to respond in understanding.
You impatient driver example reminded me of this this story from Big Picture Guy.
2 Larry Hendrick // Mar 12, 2007 at 8:23 am
Dave, I do remember the story from Big Picture Guy. Classic!
The only problem I see with “I see” is that the other person quickly realizes it is your “umm” statement.
In sales, I have found that the quiet pause (looking reflective) is the best because frequently the other person (prospect) will pick the ball up and give you the one piece of information you are needing. If you jump in with “umm” or “I see,” you lose that information.
Conversation is always a challenge, but that’s what makes it so much fun.
3 Dave J. (64 comments.) // Mar 16, 2007 at 2:19 pm
Did you see this article at Lifehacker.org? Addressed that listening/interupting/hmm-ing issue.
4 Larry Hendrick // Mar 16, 2007 at 2:34 pm
No, but I’ll go read it right now.
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